Cancellation & Refund Policy

Payments & admissions

CANCELLATION & REFUND POLICY

This policy sets out the cancellation and refund terms for fees paid through the school website.

1Admission & application fees

Admission and application fees are non-refundable once payment has been completed. Please review admission guidelines before paying.

2Tuition, term & annual fees

Fees paid for a class, term, or academic session are normally non-refundable and non-transferable.

  • A refund may be considered for a mistaken or duplicate payment.
  • A withdrawal before the academic session begins may be considered with school-management approval.

3Double payment or transaction failure

When an amount is debited but payment is not confirmed, or a payment is duplicated, contact the school office. After verification, an applicable refund is processed to the original payment method within 7-14 working days.

4Online payment charges

Bank processing fees and payment-gateway charges deducted during online transactions are non-refundable and are borne by the payer.

5Events & activities

Where separate charges apply for an event, workshop, or extracurricular activity, any refund is governed by the terms announced specifically for that activity.